Difference between revisions of "Products"

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== Products ==
 
== Products ==
  
=== Current Products ===
+
=== Sundtek MediaTV Pro ===
  
 +
==== Linux Driver ====
  
 +
[[Driver_Installation]]
  
==== Sundtek MediaTV Pro ====
+
==== Windows Driver ====
 
 
===== Linux Driver =====
 
  
[[Driver_Installation]]
+
[[Windows_Driver_Installation#Sundtek_MTV_Driver]]
  
==== Sundtek MediaTV Pro MiniPCIe ====
+
=== Sundtek MediaTV Pro MiniPCIe ===
  
 
----
 
----
===== Linux Driver =====
+
==== Linux Driver ====
  
 
[[Driver_Installation]]
 
[[Driver_Installation]]
Line 20: Line 20:
  
  
==== Sundtek SkyTV Ultimate 8 / VIII ====
+
=== Sundtek SkyTV Ultimate 8 / VIII ===
  
===== Commandline Tune commands =====
+
==== Linux Commandline Tune commands ====
  
 
[[Mediaclient#DVB-S/S2/S2X Tuning]]
 
[[Mediaclient#DVB-S/S2/S2X Tuning]]
  
===== Commandline Read Signal Statistics =====
+
==== Commandline Read Signal Statistics ====
  
 
[[Mediaclient#Reading Signal statistics]]
 
[[Mediaclient#Reading Signal statistics]]
  
===== Additional Options =====
+
==== Additional Options ====
  
 
If more power is required than the tuner offers a parameter can be defined in /etc/sundtek.conf to support a higher current configuration.
 
If more power is required than the tuner offers a parameter can be defined in /etc/sundtek.conf to support a higher current configuration.
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===== Windows Drivers (32/64 Bit) =====
+
==== Windows Drivers (32/64 Bit) ====
  
 
Release 11. February 2021 (initial release):
 
Release 11. February 2021 (initial release):
  
https://sundtek.de/media/sundtek_g2_11022021.zip
+
[[Windows_Driver_Installation#Sundtek_G2_Driver]]
  
===== Linux Driver =====
+
==== Linux Driver ====
  
 
[[Driver_Installation]]
 
[[Driver_Installation]]
  
==== Sundtek SkyTV 8 Dual ====
+
==== MacOSX Driver ====
 +
 
 +
[[Mac_Driver_Installation]]
 +
 
 +
=== Sundtek SkyTV 8 Dual ===
  
===== Commandline Tune commands =====
+
==== Commandline Tune commands ====
  
 
[[Mediaclient#DVB-S/S2/S2X Tuning]]
 
[[Mediaclient#DVB-S/S2/S2X Tuning]]
  
===== Commandline Read Signal Statistics =====
+
==== Commandline Read Signal Statistics ====
  
 
[[Mediaclient#Reading Signal statistics]]
 
[[Mediaclient#Reading Signal statistics]]
  
===== Raspberry PI =====
+
==== Raspberry PI ====
  
 
We have done this experiment since a few customers were asking us about how the tuner is working on the Raspberry PI 4.
 
We have done this experiment since a few customers were asking us about how the tuner is working on the Raspberry PI 4.
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We were running the PSU at 5.1V and the Raspberry PI reported undervoltage when connecting the device - so here connect the device before booting up the Raspberry PI (or power external USB devices through a separate 5V power supply).
 
We were running the PSU at 5.1V and the Raspberry PI reported undervoltage when connecting the device - so here connect the device before booting up the Raspberry PI (or power external USB devices through a separate 5V power supply).
  
===== Troubleshooting =====
+
 
 +
==== Windows Drivers (32/64 Bit) ====
 +
 
 +
Release 11. February 2021 (initial release):
 +
 
 +
[[Windows_Driver_Installation#Sundtek_G2_Driver]]
 +
 
 +
==== Linux Driver ====
 +
 
 +
[[Driver_Installation]]
 +
 
 +
==== MacOSX Driver ====
 +
 
 +
[[Mac_Driver_Installation]]
 +
 
 +
==== Troubleshooting ====
  
 
If you need any help feel free to contact us, we strongly recommend to give us some remote access for checking issues - since this is usually the fastest way. We know our devices - but we don't know the users environment so we also have to dig into the problem to find an appropriate solution.<br>
 
If you need any help feel free to contact us, we strongly recommend to give us some remote access for checking issues - since this is usually the fastest way. We know our devices - but we don't know the users environment so we also have to dig into the problem to find an appropriate solution.<br>
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Please be patient if you have issues - we'll try to help as good as we can.
 
Please be patient if you have issues - we'll try to help as good as we can.
  
====== Test basic functionality (applies in Germany) ======
+
===== Test basic functionality (applies in Germany) =====
  
 
if your dish points to astra 19.2 you can run following test
 
if your dish points to astra 19.2 you can run following test
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/opt/bin/mediaclient --testhotbird -d /dev/dvb/adapter0/frontend0
 
/opt/bin/mediaclient --testhotbird -d /dev/dvb/adapter0/frontend0
  
====== Device is disconnecting ======
+
===== Device is disconnecting =====
  
 
: you might have to check which ID the USB device has and disable autosuspend.
 
: you might have to check which ID the USB device has and disable autosuspend.
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====== Corrupted video ======
+
===== Corrupted video =====
 
: Normally you should not run into those issues, but since Linux is opensource and can be used with so many devices it also opens the possibility for some configuration mismatches.
 
: Normally you should not run into those issues, but since Linux is opensource and can be used with so many devices it also opens the possibility for some configuration mismatches.
  

Latest revision as of 14:31, 10 February 2021

Products

Sundtek MediaTV Pro

Linux Driver

Driver_Installation

Windows Driver

Windows_Driver_Installation#Sundtek_MTV_Driver

Sundtek MediaTV Pro MiniPCIe


Linux Driver

Driver_Installation


Sundtek SkyTV Ultimate 8 / VIII

Linux Commandline Tune commands

Mediaclient#DVB-S/S2/S2X Tuning

Commandline Read Signal Statistics

Mediaclient#Reading Signal statistics

Additional Options

If more power is required than the tuner offers a parameter can be defined in /etc/sundtek.conf to support a higher current configuration. The tuner will turn on a red led if the current isn't enough for the dish setup.

/etc/sundtek.conf

add lnblimit=500ma or 750ma or 1000ma

Please note this only works for this device, other devices will ignore this statement in the configuration file.

The default is 500mA if no configuration option is given. Please check your setup before you apply those changes, sometimes there's just a short in the cable.


Windows Drivers (32/64 Bit)

Release 11. February 2021 (initial release):

Windows_Driver_Installation#Sundtek_G2_Driver

Linux Driver

Driver_Installation

MacOSX Driver

Mac_Driver_Installation

Sundtek SkyTV 8 Dual

Commandline Tune commands

Mediaclient#DVB-S/S2/S2X Tuning

Commandline Read Signal Statistics

Mediaclient#Reading Signal statistics

Raspberry PI

We have done this experiment since a few customers were asking us about how the tuner is working on the Raspberry PI 4. Technically there's no problem on supporting the tuner as long as you pick the correct parts, practically there might be variations due to different power supplies (watch your power supply), a cellphone charger or USB output of a router is definitely insufficient (customers who contacted us were trying to power it from those sources as well).

General Information about the power consumption of a Raspberry PI 4, please note even though power supplies might be recommended by the Raspberry PI foundation those power supplies might be only considered for the raspberry PI itself but not for powering additional devices, we'll try to cover some more information about that here.

In general the Raspberry PI 3 seems to be more easy going about the power supply.

For our tests we used: 2020-08-20-raspios-buster-armhf-full.img

Power consumption, we have used a Rigol DP832A for measuring the power consumption.

Without SD Card: 0.5A at 5V (2.5W)

With SD Card + UI + playing 720p video around 800mA (peak)

With SD Card + UI + playing 720p + USB Driver installed (and scanning for frequencies) 1.2A and wifi enbled (peak). at this point it is very important that the Raspberry PI is picky about the power supply - the RPI foundation recommends 5.1V the .1V make a significant difference when it's about undervoltage. We were running the PSU at 5.1V and the Raspberry PI reported undervoltage when connecting the device - so here connect the device before booting up the Raspberry PI (or power external USB devices through a separate 5V power supply).


Windows Drivers (32/64 Bit)

Release 11. February 2021 (initial release):

Windows_Driver_Installation#Sundtek_G2_Driver

Linux Driver

Driver_Installation

MacOSX Driver

Mac_Driver_Installation

Troubleshooting

If you need any help feel free to contact us, we strongly recommend to give us some remote access for checking issues - since this is usually the fastest way. We know our devices - but we don't know the users environment so we also have to dig into the problem to find an appropriate solution.
We try to document issues that have happened to some customers in the past.
Please be patient if you have issues - we'll try to help as good as we can.

Test basic functionality (applies in Germany)

if your dish points to astra 19.2 you can run following test

/opt/bin/mediaclient -e

/opt/bin/mediaclient --testastra -d /dev/dvb/adapter0/frontend0

this will test horizontal / vertical / high and low band, if all tests will show up [LOCKED] you can be sure that you'll be able to receive all transponders on Astra 19.2

Alternatively we have implemented a similar test for hotbird:

/opt/bin/mediaclient --testhotbird -d /dev/dvb/adapter0/frontend0

Device is disconnecting
you might have to check which ID the USB device has and disable autosuspend.
echo on > /sys/bus/usb/devices/1-5/power/control
please note the device is certainly not 1-5 on your system
https://www.kernel.org/doc/Documentation/usb/power-management.txt
power/control
This file contains one of two words: "on" or "auto".
You can write those words to the file to change the
device's setting.
"on" means that the device should be resumed and
autosuspend is not allowed. (Of course, system
suspends are still allowed.)
"auto" is the normal state in which the kernel is
allowed to autosuspend and autoresume the device.
(In kernels up to 2.6.32, you could also specify
"suspend", meaning that the device should remain
suspended and autoresume was not allowed. This
setting is no longer supported.)


Corrupted video
Normally you should not run into those issues, but since Linux is opensource and can be used with so many devices it also opens the possibility for some configuration mismatches.
Some customers used the device with a Raspberry PI, please note that the Dual DVB-S/S2/S2X regularly draws around 300-450mA at 5V (only for powering the chipsets). The 12V powersupply's task is it to provide power for the LNB Circuit on the board for powering the LNB with 13/18V
In order to nail down a power issue you can tune to a channel and watch the signal statistics.
For example on Astra 19.2 Sat1
sudo -s # to switch to root
/opt/bin/mediaclient --shutdown
/opt/bin/mediaclient --start
--- BEGIN ---
# wait a few seconds and check if the device shows up using following command:
/opt/bin/mediaclient -e
afterwards tune to a transponder:
/opt/bin/mediaclient -m DVBS -f 12545000 -M QPSK -S 22000000 -E 5/6 -V H -d /dev/dvb/adapter0/frontend0
afterwards check the signal strength:
/opt/bin/mediaclient --readsignal=0 -d /dev/dvb/adapter0/frontend0
at this stage only the first tuner is active and the tuner will draw less power than 300-450mA
you can also use mplayer to verify the stream quality
/opt/bin/mediaclient --cat /dev/dvb/adapter0/dvr0 | mplayer -cache 10240 -ao null -vo null -benchmark -nosound -
there shouldn't be any messages about stream corruptions.
afterwards open a second terminal and go back to "BEGIN" and run all commands again but with adapter1 instead of adapter0
No corruptions should show up.
Also try to swap the cables and check and compare this signal strength (that way you can even sort out if you have a bad cable).
If you see the signal going down on both tuners that means that the Raspberry PI doesn't have enough power, a 5V 2Ampere powersupply is definitely not enough.